Refund policy

All sales are final. We do not accept returns or exchanges. Refunds are not offered for buyer’s remorse, changes in size or fit, personal preference, or dissatisfaction with packaging. Damage to the outer shipping box or packaging alone, when the product itself is unaffected, does not qualify for a return or refund. Refunds are offered only where required by applicable law or specifically approved by Anita Store. If your order is missing, arrives damaged or defective, or you receive the wrong item, contact us at anitastore1618@gmail.com with your order number and details. For damage or incorrect-item claims, include clear photos of the product and packaging. We review each report individually; contacting us does not automatically qualify the order for a return, exchange, replacement, or refund.

If a refund is approved, it will be issued to the original payment method. Your bank or card issuer may take additional time to process it. Contact us at anitastore1618@gmail.com if you have a question about an approved refund.